PRIVACY POLICY
Privacy Policy
Effective Date: 01/01/2025
At M&S Messenger Services ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.mandsmessenger.com (the "Site") or use our messaging services (the "Services"). By accessing or using our Site and Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect several types of information from and about users of our Site and Services, including:
Personal Information
This includes information you provide to us directly, such as:
- Account Information: Your name, email address, phone number, username, and password when registering for an account.
- Profile Information: Any additional information you provide in your profile, such as photos, status, or preferences.
- Communication Information: Messages, content, and media you send, receive, or interact with while using our Services.
- Payment Information: If you make payments for premium features, we collect your billing information, including credit card or other payment details.
Usage Data
This includes information automatically collected when you interact with the Site or Services:
- Device and Usage Data: Information about your device, including IP addresses, browser type, operating system, device identifiers, and other technical details.
- Activity Data: Information about how you use the Services, including timestamps, interaction patterns, and features used.
Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to improve your experience and gather usage data. Cookies are small data files stored on your device that help us recognize you and enhance your browsing experience. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Improving Our Services: To deliver, maintain, and improve our messaging platform and features, including customizing your experience.
- Communication: To send service-related updates, notifications, or support communications. If you have opted in, we may send promotional emails or notifications regarding new features or offers.
- Account and Security Management: To create and manage your account, ensure the security of the Site and Services, and verify your identity.
- Payment Processing: To process payments for premium features or subscriptions, where applicable.
- Analytics and Research: To analyze trends and usage data, helping us understand how the Site and Services are used and improve them.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests, or to protect our rights, users, and services.
3. How We Share Your Information
We may share your information with the following parties under certain circumstances:
- Service Providers: We may share your information with third-party companies that assist us in operating the Site and providing the Services, such as payment processors, cloud storage providers, and analytics services.
- Legal Compliance: We may disclose your information to comply with applicable legal obligations, government requests, or in response to legal processes such as subpoenas, court orders, or investigations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not identify you personally for research, marketing, or analytical purposes.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
5. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., for legal compliance).
- Opt-out of Marketing Communications: You can opt out of receiving marketing communications at any time by following the instructions in the email or contacting us directly.
- Data Portability: You can request a copy of your data in a structured, commonly used format for transfer to another service provider.
To exercise any of these rights, please contact us at [Contact Email/Phone Number].
6. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.
7. Third-Party Links
Our Site and Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. International Data Transfers
If you are accessing our Services from outside USA, please be aware that your personal data may be transferred to, processed, and stored in USA or other countries where we or our service providers operate. By using the Site and Services, you consent to the transfer of your data to countries with different data protection laws than your own.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
M&S MESSENGER SERVICES
PO BOX 22
WHITE PLAINS,NY 10602
